How do I join the class online?
After registering for your class in Mindbody, you will receive a confirmation email which contains a link to your online class. You should use this link to enter the virtual studio 5-10 minutes before the scheduled start time of your class. We recommend downloading the Zoom app on your computer before your first class, however, there is no need to create an account with Zoom.
What do I do if I don’t receive an email to join the class?
The class link will be emailed to you directly from Mindbody after you register. When signing up, please make sure to select the option which allows Mindbody to send you reminder and schedule change emails, otherwise there may be a delay in your receipt of the class link. If you do not see a confirmation email, be sure to check your spam and promotions folders as well as double-check your Mindbody account to make sure you are enrolled in the correct class and your email is listed correctly in your account. If you are still unable to locate the email, you can email firstname.lastname@example.org with the subject line “Online Class Help” for assistance.
What if I need to cancel my class?
If you cancel your reservation within 5 minutes of the scheduled class start time, your class registration fee will be refunded. We are unable to refund for any cancellations that take place within 5 minutes of the class start time.
Will everyone be able to see me in the class?
It is up to you! Your sound will be automatically muted upon entering the meeting and we ask that you stay muted unless necessary to allow for the instructor to be heard. You can choose to hide your video upon entering or turn it off at any time throughout the class.
How old do you have to be to take class?
Graham classes are open to all ages!
Do you offer class for free?
You can take on-demand classes with our instructors on our YouTube channel for free at any time. Beginning Tuesday, May 12, all classes are $10. All Zoom classes on Monday, May 11 are free – Happy Birthday, Martha! Certain special events, like our Q&A with Artistic Director Janet Eilber on Saturday May 30, will be free for those who have purchased a class